Privacy Policy

1. Introduction

HF Software Studio ("Company," "we," "us," or "our") operates Rippleo, an AI-powered blog content management platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Rippleo, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personally identifiable information that you voluntarily provide, including:

• Contact details (email address, name)
• Account credentials
• Billing information (processed securely via Stripe)
• Profile information

2.2 Website and Content Data

To provide our AI-powered services, we collect:

• Website URLs and domain information
• Content inputs for AI processing (topics, keywords, prompts)
• Generated article content and metadata
• Blog configuration and settings

2.3 Automatically Collected Information

When you access our Service, we automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Usage statistics and interaction data
• Cookies and similar tracking technologies
• Log data for security and analytics purposes

3. How We Use Your Information

We use the information we collect for the following purposes:

• Account management and record-keeping
• Providing and improving our AI-powered content generation services
• Personalizing your experience and content suggestions
• Processing transactions and billing
• Responding to inquiries and providing support
• Sending service-related communications
• Analytics and performance monitoring
• Ensuring compliance with our Terms of Service
• Protecting against fraud and security threats

4. Legal Basis for Processing (EEA Users)

If you are located in the European Economic Area, we process your personal data based on the following legal grounds:

• Performance of a contract: Processing necessary to provide the Service to you
• Compliance with legal obligations: Processing required by applicable laws
• Legitimate interests: Service improvement, security, and analytics, where these interests are not overridden by your rights
• Consent: Where explicitly obtained for specific processing activities

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our Service (hosting, payment processing, analytics), bound by confidentiality agreements
• AI Processing Partners: AI service providers for content generation, with data used solely for processing your requests
• Legal Requirements: When required by law, legal proceedings, or to protect our rights
• Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

6. Data Storage and Security

Your data may be transferred to and stored on servers located in Canada and the United States, outside of the European Economic Area (EEA). By using our Service, you consent to this transfer. Where required, we rely on appropriate safeguards such as standard contractual clauses approved by the European Commission.

We implement appropriate technical and organizational security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. Upon account termination, we will delete your personal data within nine months, except where retention is required by law or for legitimate business purposes.

8. Cookies and Tracking Technologies

We use essential cookies required for core functionality and analytics cookies to understand usage patterns. We do not use third-party advertising cookies.

Our cookies are used to:

• Remember your preferences and settings
• Authenticate your sessions
• Analyze usage patterns and improve our Service
• Provide personalized features

You can choose to accept or refuse cookies through your browser settings. Note that refusing cookies may limit some features of our Service.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hani@rippleo.co

10. EEA Residents

If you are a resident of the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). This includes the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

11. California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure or deletion of personal information. Rippleo does not sell personal data. To exercise your rights, please contact us at hani@rippleo.co

12. Children's Privacy

Our Service is not intended for children under the age required by applicable law (13 in the United States, 16 in the European Union). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at hani@rippleo.co and we will promptly delete it.

13. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.